Before Your Procedure

• Confirm what time you need to arrive for your procedure with your doctor's office.  Be sure that your doctor's office has an accurate phone number for you.
• Wear comfortable loose clothing and do not bring valuables or jewelry.
• Do not eat or drink anything after midnight before your procedure.
• Take all of your regularly scheduled medications unless instructed by your doctor's office to do differently.
• Notify your doctor's office if you have had a significant change in your health status since your last visit with the doctor performing your procedure.
• Arrange to have a responsible adult that can drive you home after your procedure.  It is preferable to have someone stay with you for the first 24 hours in case you need assistance.
• Coordinate with your doctor's office if you prefer to have your prescriptions sent to the pharmacy before your procedure.  

• We are in-network with the following insurance plans:
  • Blue Cross Blue Shield PPO and HMO plans
  • United Healthcare plans
  • Medicare

• Most insurance plans have deductibles, co-payments, and co-insurance that will affect your total out-of-pocket costs.  There are 3-4 fees associated with any particular procedure.  
  • Facility Fee--the facility will provide an estimate of the out-of-pocket cost for this portion and this will be due at the time of admission.
  • Surgeon/Endoscopist Fee--your doctor's office should provide an estimate of the out-of-pocket cost for this portion and this is typically due around 10 days before your procedure.
  • Anesthesia Fee--these fees are separately billed by the anesthesiology practice.  Your doctor's office can provide contact information for your anesthesiology practice prior to your procedure.
  • There may be additional ancillary services such as laboratory, radiology, surgical assistants, or pathology fees associated with certain procedures.  Ask your doctor's office if any of these fees will be expected with your particular planned procedure. 
• You will need to bring your up-to-date insurance card, photo ID,  and appropriate form of payment.  Coppell Surgery Center accepts major credit cards, cash, and checks.

• Patients less than 18 years of age must be accompanied by a parent or legal guardian who remains in the building for the entire patient stay.  This is a requirement for informed consent for medical procedures.
• Parents or legal guardians will be able to stay with the child in the preoperative area right up until it is time to go to the operating room.  It is helpful to bring a book or device to entertain the child while waiting.  Oral sedation may be given prior to the procedure at the discretion of the anesthesiologist.  
• After the procedure the child will go to a recovery room and as the child begins to awaken from anesthesia parents/guardians will be asked to come and stay with the child during the remainder of the recovery.
• It is important not to bring siblings or other children to the center on the day of the procedure.

Coppell Surgery Center does not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, or age.    All patients deserve to be treated with respect and dignity throughout the course of the care.  The following list describes patient rights as it relates to receiving healthcare in our facility:

• Informed consent--the right to have all risks, benefits, and alternatives for all medications and procedures explained in language that can be appropriately understood. 
• Quality care--the right to receive professional, compassionate, and ethical care.
• Privacy--the right to have your health information kept confidential.
• Safety--the right to be free from abuse or harassment.  This includes the right to have a person of the same gender as the patient present for sensitive examinations.
• Pain control--the right to have pain adequately controlled as is medically appropriate.
• Identification of staff--the right to be informed of the names and functions of all physicians and health care providers who are involved in the care.
• Decision Making--the right to designate a person to be his/her medical decision maker.  This also includes the right to exclude family members from participating in medical decisions. 
• Access to Translation Services--the right to have translation available via an in-person translator or an on-line medical translation service.
• Access to Pastoral Services--the right to have pastoral service and to participate in religious activities such as prayer while in the facility.
• Accessibility--the right to have physical access to the facility that is consistent with the Americans with Disabilities Act.
• Payment issues--the right to receive a written explanation of billed services related to the episode of care. 

Patients who receive care in our facility must agree to the following responsibilities:

• To provide accurate and complete information regarding your medical history including 
  • list of prescription and over-the-counter medications
  • acute or chronic illnesses 
  • previous hospitalizations
  • previous medical procedures or surgeries
  • use of tobacco, alcohol, or other drugs 
• To cooperate with instructions from the medical staff and physicians
• To be respectful of other patients and family members who are being treated in our facility at the same time
• To make financial arrangements so that all balances due are paid in a timely manner
• To not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, or age